Art Craft Custom Fireplace Mantels

How to Order

1. Decide on which mantel you love the most.

2. Measure your fireplace. (Click here for instructions)

3. Call us, fax us, or email us at:

jerry@acmantels.com
cathy@acmantels.com

1-877-798-8699
1-853-553-4865
1-775-429-7037 Fax

Tuesday through Saturday
10:00 To 7:00 Eastern Time
8:00 To 5:00 Pacific Time

Custom mantels must be built to custom measurements. Early in the process we must communicate directly with you - either via email or preferably by phone.

Generally, a credit card is accepted at the time an order is placed. We also accept checks and money orders. Checks must clear before work can begin.

From time of order to shipment generally runs 2-4 weeks. If we are backordered we will notify you at the time of the order.

We will gladly refund your money if there is a case of faulty workmanship or misrepresentation.

Damaged crating resulting in damaged goods will be the fault of the shipper. We will either repair or rebuild and reship at no cost to you if the following procedures are followed: It the buyer's responsibility to look the crate over for damage at the time of delivery or pickup. If any damage to the crate is noticeable, insist that the shipper wait while you open it. If the mantel is damaged, show the shipper immediately and do not accept it. Call Art Craft Mantels immediately.

If upon opening you find the mantel and its crate damaged notify the shipper immediately and call AC Mantels immediately.

If the measurements are as stated by the buyer and the mantel does not fit, it will be the buyers responsiblity. We will of course work with you as best we can.